APA Style
Tjiptono, Fandy. (2017).
Service management --mewujudkan layanan prima (Ed. 3).
Yogyakarta:
Andi.
Chicago Style
Tjiptono, Fandy.
Service management --mewujudkan layanan prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Text.
MLA Style
Tjiptono, Fandy.
Service management --mewujudkan layanan prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Text.
Turabian Style
Tjiptono, Fandy.
Service management --mewujudkan layanan prima.
Ed. 3
Yogyakarta:
Andi,
2017.
Print.