APA Style

Payne,adrian, Frow,pennie. (2015). Strategic customer management ,integrating relationship marketing and crm . United kingdom: Cambrige University Press.

Chicago Style

Payne,adrian, Frow,pennie. Strategic customer management ,integrating relationship marketing and crm. United kingdom: Cambrige University Press, 2015. Text.

MLA Style

Payne,adrian, Frow,pennie. Strategic customer management ,integrating relationship marketing and crm. United kingdom: Cambrige University Press, 2015. Text.

Turabian Style

Payne,adrian, Frow,pennie. Strategic customer management ,integrating relationship marketing and crm. United kingdom: Cambrige University Press, 2015. Print.