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  <title>Reformasi pelayanan publik  :</title>
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  <namePart>Sinambela, Lijan Poltak</namePart>
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  <namePart>Rochadi, Sigit</namePart>
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  <namePart>Muksin, Akhmad</namePart>
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  <namePart>Setiabudi, Didit</namePart>
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  <namePart>Bima, Djohan</namePart>
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  <namePart>GHAZALI,  Rusman</namePart>
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   <publisher>Bumi Aksara</publisher>
   <dateIssued>2014</dateIssued>
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 <note type="statement of responsibility">Lijan Poltak Sinambela</note>
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  <topic>Birokrasi</topic>
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  <topic>Pelayanan Publik</topic>
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  <topic>Reformasi Pelayanan</topic>
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